FAQ

Answers to frequently asked questions.
 
How can I clean my MALA yoga mat?
HYBRID yoga mats with microfiber surface:

The HYBRID yoga mats can be washed by hand or in the machine.

Machine wash:

  • Gentle program Max.30°C
  • No spin cycle
  • Normal detergent, no fabric softener
  • No aggressive agents such as bleach or the like

Dry:

  • Hang in the open air, do not tumble dry
  • Since the floor does not become saturated, the mat dries within a short time.
  • Tip: So that the mat dries even faster, simply roll it up with a towel before hanging it up.

hand wash:

  • Simply rinse off with warm water in the shower – done!

INSTAGRIP yoga mats with PU surface:

The INSTAGRIP yoga mats should only be washed by hand.

hand wash:

  • Simply rinse off in the shower with lukewarm water – done!
  • Carefully remove light soiling with a damp cloth.

Dry:

  • Hang in the open air, do not tumble dry
  • Tip: So that the mat dries faster, simply roll it up with a towel before hanging it up.
How big / heavy / thick is the MALA yoga mat?
HYBRID yoga mats

  • 183cm x 61cm x 3.5mm
  • 2.5kg

INSTAGRIP yoga mats

  • 186cm x 64cm x 4.5mm
  • 3.5kg
How can I return items?

You have a 14-day right of withdrawal from receipt of the goods.
For all details see our cancellation policy

Instructions for returns:

Please send goods in the complete original packaging incl. any accessories included (e.g. the spray bottle for HYBRID yoga mats).

If the shipment was accompanied by a delivery note, please enclose it with the return to speed up the assignment.
Seal the box securely with tape and send it to the following address:

Hive Technologies GmbH
C/O MALA Yoga
Mulberry Street 7
15834 Rangsdorf
Germany

If the return includes the delivery note, it is not necessary to also notify us by email.

 

shipping label

You can purchase shipping labels on the websites of the usual shipping service providers.

For example:

DHL
DPD
Hermes
GLS

You can also choose a different shipping service provider than those listed here.

You bear the shipping costs for the return.

 

size and weight incl. Original box:

HYBRID yoga mat: 63 cm x 11 cm x 11 cm, 2.7 kg

INSTAGRIP yoga mat: 14 cm x 14 cm x 71 cm, 3.5 kg

How long does delivery take?

We usually ship the same business day if the order is placed before 12pm, or the next business day.

As soon as your order has been shipped, you will receive a shipping notification with tracking number via email.

Within Germany, the standard delivery time is 1-4 working days.

The transit time outside of Germany varies depending on the country.

See our shipping table for details.

Do you also ship to...?

Yes! We ship worldwide. For details on shipping costs and delivery times click here

Can I also use my MALA yoga mat outdoors?

Yes, you can also practice outdoors with your MALA yoga mat.

Our HYBRID models in particular are very durable and suitable for almost all surfaces.
Please note, however, that environmental influences can accelerate the aging process of any material over time, including that of your yoga mat.

Above all, prolonged direct sunlight should be avoided, especially with the INSTAGRIP yoga mats.
Intense UV radiation can damage the surface like sunburn and permanently reduce grip.

I slide on my HYBRID yoga mat. What can I do?

The microfiber surface of the HYBRID yoga mats is primarily designed for strenuous practices such as hot yoga or vinyasa flow.
The grip unfolds as soon as the surface comes into contact with some moisture.
Slightly damp hands and feet are usually sufficient for this. For most people, this is achieved within the first few minutes of practice.
Don’t worry, you don’t have to be dripping with sweat.

Quick fix:
A spray bottle is included with the mat, with which you can moisten the mat a little.
So you have immediate grip if you start with completely dry hands and feet or sweat little.
Over time, the surface becomes a little more non-slip, even when dry.
Our founder has been a yoga teacher for Hot Yoga for 10 years and has been practicing exclusively on our mats for 6 years.
But she also practices Yin and Ashtanga Yoga and can emphasize another advantage of the mats in this context.
If you don’t sweat at all during quieter yoga classes and therefore have less grip, you will learn to activate the small stabilizing muscles.
In the long run, this leads to a wonderfully safe and stable practice.

Your guru always said you have to be able to hold the warrior on an ice surface 🙂

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